FAQs & Policies

Returns & Refunds

Due to the nature of on-demand printing and the donation-centric nature of our merchandise, we cannot accept returns for improperly sized apparel. Sizing charts are provided for all garments prior to ordering; please review all sizing information carefully prior to placing your order. For all other returns, please click here.

If your items arrive damaged, please retain all of the original packing materials and contact us immediately.

You can generally expect a replacement within 7 to 14 business days of the receipt of your return, providing it arrives safely. We cannot accept items that have been damaged, altered, or worn.

Sizing & Fit

Please refer to the provided sizing chart for each product prior to placing your order to ensure that you order the correct size. If you have any questions, please get in touch.

Shipping & Handling

Shirts and apparel are printed to order on-demand, then shipped via FedEx or the United States Postal Service. Actual shipping times vary depending on your location and the shipping options you chose when you placed your order. Generally, most orders arrive within 2 weeks from the date the order was placed. Please note that shipping times are from the time of fulfillment (your order being made ship-ready), and not from the time you place the order. Orders placed with FedEx 2-day or Overnight delivery begin preparation immediately and, unless an item is out of stock, are generally shipped the next day.

If you are ordering from outside the United States, your order may be subject to additional fees imposed by your local government’s customs office. Learn more about international orders and possible fees here.

Can you build a campaign for my non-profit?

Absolutely! I work with non-profits of any size in the United States, Canada, Europe, and Africa. If you’re interested in working together to build a merchandise campaign, please click here.

Where does the merchandise come from?

All merchandise is designed exclusively for this site and affiliated campaigns; you literally won’t find it anywhere else. Everything you buy on this site is manufactured in and ships from Southern California.

Are you affiliated with the organizations you campaign for?

Every fundraising campaign listed on this site is officially approved by the listed organization on its fundraising page. For a list of active and past campaigns, click Save Animals in the top navigation bar. For a list of our partners, click here.

Where's my shirt? Is it coming?

Orders are shipped using USPS and, depending on your location, it may take 1-3 weeks from the time it’s sent for your shirt to arrive. You will receive a shipping confirmation e-mail when your order is shipped. You can use the Order Tracking form to check on the status of your order. If you have questions about your order, you can reply to your original receipt, or use the Contact form.